Return & Exchange Policy

We want you to love it

We want all our babes to be in love with what they got from Queenie, but we get it - sometimes an item just doesn’t work out! We ask that returns be made within 10 days, unworn with tags intact. As we are a very small biz, we would hope you could find something else you love at Queenie to exchange, but if you can't we will of course return the item!

Online Purchase

If you purchased online or through Instagram, you will be responsible for shipping the item back to us. Once the item is received, we will either send you an email containing your merchandise credit code to use on your next purchase or we will credit the original method of payment.